Lowongan Inbound Desk CRS Team Leader - JAKARTA-PT Home Credit Indonesia
Inbound Desk CRS Team Leader - JAKARTA-PT Home Credit IndonesiaJakarta Selatan (Jakarta Raya) | Ditayangkan: 28-March-2017 | Tutup pada 27-April-2017
Home Credit Group is one of the largest European financial group and has just launched its business in Indonesia. Home Credit Group operates in 11 countries across Europe, Asia, and America and is a market leader in most of the countries it operates in the field of banking and consumer finance.
PT Home Credit Indonesia has biggest intention in developing and improving the employee welfare by providing an attractive income package and an exciting bonus package to recognize best performance. We also offer international exposure in training and career opportunities which may lead to management positions within the group in the future.
For our business development we are expanding to cities outside of Jabodetabek. Currently we operate in Bandung, Surabaya, and Makassar. Next year we are heading for more cities, starting from Yogyakarta and Semarang.
- Manage performance of collections relevant team within set performance
- Leadership, motivation and evaluation team of operator
- Organization and management of desk collection team, (the process shifts, attendance)
- Regurarly meetings with team and management
- Hiring new operators
- Coaching of both new and existing operators
- Listening and evaluations of calls recording, feedback to operators with aim to improve collection performance
- Min. Diploma/ Bachelor Degree
- Experience in handling team/ team management min. 1 year
- Able to work in shift
- Able to work under pressure, learn & accept new information
- Experienced in PC skills & using MS Office
- Excellent communication & interpersonal skills
- Able to provide training to team members
- Able to communicate in English
Home Credit Indonesia has done a great expansion in Jabodetabek, Bandung, Surabaya, Makassar, Yogyakarta, Semarang and will always expand rapidly forward. Working with us gives you the opportunity to have international learning experience. Interact intensively with people from different nations, learn about new culture, and always challenged to speak your mind. High performance employees are recognized by the management and opportunities for career development are widely open.
We don't just work, but we make our work fun and enjoyable. There are lots of other activities that we do, such as outing, party, social activities, and others.
ALAMAT : PT Home Credit Indonesia
9/F Plaza Oleos, Jalan Tahi Bonar Simatupang No 53, Kebagusan Pasar Minggu, Jakarta, Indonesia