Lowongan Cargo Sales and Services Supervisor-Cathay Pacific Airways Ltd

Cargo Sales and Services Supervisor-Cathay Pacific Airways Ltd

Jakarta Raya | Ditayangkan: 04-March-2019 | Tutup pada 03-April-2019

Syarat & Ketentuan lowongan Cargo Sales and Services Supervisor-Cathay Pacific Airways Ltd

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  • Iklan lowongan kerja ini dibuat oleh Cathay Pacific Airways Ltd , kami tidak mengubah / menambahkan / memvalidasi setiap lowongan kerja secara langsung.
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Cathay Pacific Airways is an international airline registered and based in Hong Kong, offering scheduled cargo and passenger services to over 170 destinations worldwide.
 
We are deeply committed to Hong Kong, where the Company was founded in 1946. We continue to make substantial investments to develop Hong Kong's aviation industry and enhance Hong Kong's position as a regional transportation hub. In addition to our fleet of aircraft, these investments include catering, aircraft maintenance and ground handling companies, as well as our corporate headquarters at Hong Kong International Airport. Cathay Pacific and its subsidiaries and associates employ 21,000 staff in Hong Kong. The airline's two major shareholders are both Hong Kong companies listed on the Hong Kong Stock Exchange, as is Cathay Pacific itself.
 
Cathay Pacific is the major shareholder in AHK Air Hong Kong Limited, an all cargo carrier that offers scheduled services in the Asia region, and is a shareholder in Hong Kong Dragon Airlines Limited.
We are also a founding member of the oneworld global alliance whose combined networld serves over 700 destinations worldwide.

Key Responsibilities & Task
 
  • Revenue Generation (Commercial)​
  1. Implement the Cargo Business Plan in alignment with local cargo strategies and specified Key performance Indicators
  2. Assist the Cargo Manager(s) and coordinate with the Cargo Sales Officers to achieve revenue target and generate ancillary revenue by actively seeking support from customers
  3. Provide support to manage capacity in order to maximise flight revenue
  • ​Customer Services
  1. Coordinate with Outdoor Sales to provide customer-centric solutions to customers
  2. Answer customers’ enquiries and handle customers’ offline booking and e-booking requests in a timely and professional manner
  3. Manage the day-to-day relationship with stakeholders from all sales channels for revenue generation purposes
  4. Provide superb sales and customer service in all commercial customer touch points so as to drive premium selling rates and regular business
  5. Champion Cathay products and provide excellent and consistent product solutions
  6. Update customers with shipment status in a timely manner, providing solutions as appropriate
  • Support Services
  1. Support cargo reservations and bookings, while providing exemplary customer service
  2. Check and review post flight documentation as required
  3. Prepare post-flight reports in a timely manner
  4. Prepare flight documentation for crew and customs
  5. Provide vendor notification for on time and delayed flights as required
  6. Provide freighter catering uplift and last minute changes
  7. Coordinate between engineering, airport operations, air traffic control and vendors
  8. Communicate effectively to internal and external stakeholders, including customers, airport and cargo operations, suppliers, flight crew etc.
  9. Coordinate cargo service activities between sales, operations and ground handling in order to ensure efficient handling of shipments
  10. Assist in managing Ground Handling Agent and other supplier performance and provide guidelines and instructions as required and report issues as appropriate
  11. Coordinate weather diversions at diversion sites as well as support diversion of Cathay Flights when required
  12. Support in an Emergency and Accident role as and when required
  13. Support Station Training activities as instructed by the Area Cargo Manager or Duty Manager
  14. Assist to ensure compliance and conformance to regulatory and internal safety, security, quality, and procedural requirements
  15. Support the established performance targets through operational oversight and participation
  16. Assist with crew administration and support matters at the port
  17. Conduct quality check programmes established by Head Office and participate in audits
  18. Assist with various administrative station tasks
  19. Any other reasonable task as requested
  • Efficiency Improvement
  1. Support Cargo Manager to implement programmes on e-initiatives to drive penetration of e-Bookings and other Agent Self-Service functions
  • E&A
  1. Emergency and Accident and Crisis Response responsibilities as required
Requirements :
  • Bachelor's degree in any field
  • Excellent commence of written and spoken English, ability in other languages is a plus
  • Minimum of 2 year's working experience in cargo industry would be an added advantage
  • Ability to work independently
  • Adapts to change easily
  • Highly attentive to detail, also good analytical, problem solving and planning skills

We are committed to attracting and retaining the best people. We offer rewarding opportunities for professional and personal growth that will help you realize your dreams and achieve your full potential - and our culture of continuous learning means that there is no limit to how far you can go with us.

Our dynamic team takes pride in providing professional expertise, world-class hospitality, and a touch of inspiration to make our passengers' journeys truly memorable.

ALAMAT : Cathay Pacific Airways Ltd
18/Fl., Indonesia Stock Exchange Building Tower 1, Jl. Jend Sudirman Kav 52-53


274 1057099

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Apakah lowongan Cargo Sales and Services Supervisor-Cathay Pacific Airways Ltd asli (bukan palsu)?

Untuk mengecek apakah lowongan yang ditawarkan oleh Cathay Pacific Airways Ltd adalah jujur (bukan penipuan) berikut beberapa tipsnya:
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  • Berhati-hatilah dengan perusahaan yang hanya menggunakan alamat email publik/gratisan (seperti @gmail atau @yahoo.com) atau SMS (termasuk aplikasi sejenis telegram atau whatsapp ) sebagai media komunikasi. Perusahaan akan lebih meyakinkan jika memiliki telepon kantor sendiri atau alamat email domain web perusahaan.
  • Jika Anda dimintai uang untuk alasan apapun, sebaiknya Anda tidak menghiraukan lowongan tersebut. Beberapa alasan sering dipakai adalah biaya seragam, biaya training (pelatihan), biaya penggantian materai, dan membayar formulir/surat perjanjian.
  • Pastikan bahwa lowongan yang Anda incar sesuai dengan judul dari lowongan ini, yaitu Cargo Sales and Services Supervisor-Cathay Pacific Airways Ltd . Pastikan Anda tidak ditawari bisnis investasi yang mencurigakan atau menjadi member MLM yang tidak jelas.

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