Lowongan IT Help Desk Technician (Cideng Placement)-JD .ID (PT Ritel Bersama Nasional)

IT Help Desk Technician (Cideng Placement)-JD .ID (PT Ritel Bersama Nasional)

Jakarta Raya - Cideng | Ditayangkan: 30-October-2017 | Tutup pada 29-November-2017

Aiming to be Indonesia’s largest retail company, JD.ID (Ritel Bersama Nasional) offers a seamless shopping experience for customers around Indonesia. This means providing authentic products from trusted manufacturers and designers in a timely and reliable fashion. As a technology-driven company, JD.ID has focused on investing in developing a reliable and scalable platform, which can support the company’s rapid growth and enable it to provide value-added technology services to its partners and customers. JD.ID excels in a variety of different areas, including e-commerce, logistics, and smart technology. We offer some of most exciting careers in retail.
 
 

Job Description:
  • Candidate must possess at least Bachelor's Degree in Computer Science/Information Technology or equivalent.
  • Required language(s): Bahasa Indonesia, English
  • At least 3 Year(s) of working experience in the related field is required for this position.
  • installing and configuring computer hardware, software, systems, networks, printers and scanners
  • setting up accounts for staff, ensuring that they know how to log in
  • solving password problems
  • talking to clients and computer users to determine the nature of any problems they encounter
  • responding to breakdowns
  • investigating, diagnosing and solving computer software and hardware faults
  • repairing equipment and replacing parts
  • obtaining replacement or specialist components, fixtures or fittings
  • checking computer equipment for electrical safety
  • maintaining records of software licence
  • Placement in Cideng
 
Job Requirements:
  • Proven experience as a help desk technician or other customer support role
  • Good understanding of computer systems, mobile devices and other tech products
  • Ability to diagnose and resolve basic technical issues
  • Proficiency in English
  • Customer-oriented and cool-tempered
  • Troubleshooting skills
  • Ability to create and follow technical documentation
  • Good knowledge and hands-on experience on Windows and Unix (included Mac OS) platform.
  • Network experience: Structured Cabling, TCP/IP, DHCP
  • Technical degree or certifications a plus

Aiming to be Indonesia’s largest retail company, JD.ID offers a seamless shopping experience for customers around Indonesia. This means providing authentic products from trusted manufacturers and designers in a timely and reliable fashion. As a technology-driven company, JD.ID has focused on investing in developing a reliable and scalable platform, which can support the company’s rapid growth and enable it to provide value-added technology services to its partners and customers. JD.ID excels in a variety of different areas, including e-commerce, logistics, and smart technology.
 
We offer some of most exciting careers in retail.

ALAMAT : JD .ID (PT Ritel Bersama Nasional)
Menara Bank Danamon, Jalan Professor Doktor Satrio, East Kuningan, South Jakarta City, Special Capital Region of Jakarta, Indonesia


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