Lowongan Customer Service Supervisor-AEON MALL BSD CITY

Customer Service Supervisor-AEON MALL BSD CITY

Tangerang (Banten) | Ditayangkan: 06-April-2017 | Tutup pada 06-May-2017

AEON MALL is the core business of AEON-Japan's Largest retail group and specializes in shopping mall development. We have opened shopping malls in various regions in Japan. We are targeting new growth through further expansion of its businesses based in Japan and at the same time ascelarate the shopping mall business in China and other Asian countries.
We as a specialized commercial developer, help to develop local communities by creating shopping malls and continuously raising  value. We aim to create "Towns with Vitality", instead of just a collection of stores. To achieve our goal, we continue playing an active role in the shopping mall business from pre-development land appraising to daily operations and management.

Job Descriptions :                                                                                            
  • Lead the CS team, with the purpose to provide the best services to the customer in line with the Japanese way of services                         
  • Provide and update in timely manner about the programme and event of mall promotion to the CS team 
  • Conduct necessary action to solve the problem that arise in related with customers         
  • Conduct the grooming and customer handling training periodically of CS team     
  • Maintain the Customer Service counter                                          
  • Maintain the knowledge of tenant`s name and products of every CS team
Job Requirements :
  • Candidate must possess at least Diploma degree from any field      
  • At least 3 years of working experience as Supervisor/Coordinator in Customer Services
  • Preferably experience in Mall / Hospitality
  • Good communication skill and negotiation skill
  • Have a good work attitude, discipline, willing to work hard and a team player
  • Able to communicate with English both oral and written
  • Applicants must be willing to work in shift time                                       
  • Applicants must be willing to work in BSD City                            

ÆON MALL helps its customers to enhance their lifestyles by offering new ideas through the creation of vibrant communities and creating centers for excitement, fun and lifestyle enhancement. That is our mission. We want our malls to become focal points in their communities. That is why every mall that we develop and operate is firmly rooted in the life of its community and is designed as a place full of fun and excitement to enhance the enjoyment of life.


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