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Lowongan Customer Service Consultant-Karwa International

Customer Service Consultant-Karwa International

Denpasar (Bali) | Ditayangkan: 28-March-2017 | Tutup pada 27-April-2017

Karwa International is different to most Call Centre / BPO companies out there. We believe in the power of positivity. We aim to deliver world class service and a unrivalled experience to our valued clientele - 24 hours 7 Days a week.
 
We offer a large range of services which include customer acquisition, customer retention, customer support, technical support, digital marketing, traditional marketing, data aggregation and lots more.

Job Summary:
Karwa International are seeking highly motivated, passionate and service orientated Customer Service Consultants to join the team in Bali, Indonesia. Serving expatriate customers, you will deliver world class service, aim for excellence each time and also keen to contribute your own ideas to Karwa to help continue delivering an unrivalled experience to our valued clientele.
 
Multiple full time positions are available.
 
Duties / responsibilities:
  • Answer and handle calls.
  • Engage, serve and moderate online customer enquiries.
  • Handle customer inquiries both telephonically, online and email.
  • Provide customers with product and service information.
  • Enter new customer information into the system.
  • Update customer information.
  • Process online applications.
  • Identify and escalate priority issues.
  • Route calls to appropriate resource.
  • Follow up customer calls where necessary.
  • Document all call information according to standard operating procedures.
  • Complete call logs.
  • Produce call reports.
Qualifications:
  • Minimum diploma degree from any major. (Fresh graduates are welcome to apply).
  • Fluent in the English language, verbal and written.
  • Minimum 1 - 2 years experience in dealing / serving expatriate customers or working in companies where English is the main communication language used.
  • Service orientated and pleasant personality.
  • Good communication, writing and typing skills.
  • Knowledge of customer service principles and practices.
  • Computer literate (Microsoft Word, Excel, Email, Internet).
  • Knowledge of call center telephony and technology.
  • Willing to work in a shifting schedule.
How to apply:
  • Karwa welcomes applications from all suitable candidates locally or willing to relocate to Bali, Indonesia.
  • You must have the legal right to work in Indonesia. 
  • Click the apply now button or visit our website.

With operations in Queensland, Australia, we will be establishing a new office in Bali, Indonesia in early 2017 to better serve our Australian clientele. We chose Bali for our new office over other cities like Jakarta or Yogyakarta because we want to do business in paradise! If you are wanting to escape the big cities, make good money and do what you love. Well, apply now!
 
This is a great opportunity to join us on the ground floor and become a member of the family. We invite all suitable candidates to get intouch with us and let us know how you would be a valuable member to our family.
 
We hope to meet you soon!

ALAMAT : Karwa International
Denpasar City, Bali, Indonesia

Syarat & Ketentuan lowongan Customer Service Consultant-Karwa International

Sebelum Anda melamar lowongan Customer Service Consultant-Karwa International atau menekan tombol Lamar Sekarang, Anda harus mengerti dan menjalankan setiap ketentuan dari situs kami (pengelola loker.akademitelkom.ac.id) berikut:

  • Iklan lowongan kerja ini dibuat oleh Karwa International , kami tidak mengubah / menambahkan / memvalidasi setiap lowongan kerja secara langsung.
  • Iklan lowongan kerja ini disediakan gratis, kami tidak akan pernah meminta biaya baik secara langsung maupun melalui perusahaan bersangkutan.
  • Segala transaksi yang terjadi saat Anda melamar dalam iklan Customer Service Consultant-Karwa International di luar tanggung jawab kami.
  • Di situs kami ini terdapat link, berupa banner maupun text, ke situs lain. Kami tidak betanggungjawab atas isi dan akibat yang ditimbulkan dari situs-situs tersebut


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Apakah lowongan Customer Service Consultant-Karwa International jujur (bukan penipuan)?

Untuk mengecek apakah lowongan yang ditawarkan oleh Karwa International adalah asli (bukan palsu) berikut beberapa tipsnya:
  • Pastikan bahwa Karwa International adalah salah satu perusahaan kredibel dan terpercaya. Silakan mengecek di Google apakah perusahaan itu benar-benar ada. Cek juga review yang mungkin pernah tersedia dari karyawan Karwa International .
  • Berhati-hatilah dengan perusahaan yang hanya menggunakan SMS (termasuk aplikasi seperti whatsapp atau telegram) atau alamat email publik/gratisan (seperti @gmail atau @yahoo.com) sebagai media berkomunikasi. Perusahaan yang asli dan jujur biasanya akan menggunakan alamat email domain web perusahaan atau telepon kantor.
  • Jika Anda dimintai uang untuk alasan apapun, sebaiknya Anda tidak menghiraukan lowongan tersebut. Beberapa alasan yang digunakan adalah biaya formulir/surat perjanjian, biaya materai, biaya seragam, dan biaya training (pelatihan).
  • Pastikan bahwa lowongan yang Anda incar sesuai dengan judul dari lowongan ini, yaitu Customer Service Consultant-Karwa International . Pastikan Anda tidak menjadi member MLM yang tidak jelas atau bisnis investasi yang mencurigakan.

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