Lowongan Japanese Speaking 日本語 MY- Customer Support Consultant カスタマーサポート担当-Sutherland

Japanese Speaking 日本語 MY- Customer Support Consultant カスタマーサポート担当-Sutherland

Kuala Lumpur (Malaysia) | Ditayangkan: 15-September-2018 | Tutup pada 15-October-2018

Syarat & Ketentuan lowongan Japanese Speaking 日本語 MY- Customer Support Consultant カスタマーサポート担当-Sutherland

Sebelum Anda melamar lowongan Japanese Speaking 日本語 MY- Customer Support Consultant カスタマーサポート担当-Sutherland terbaru ini atau menekan tombol Lamar Sekarang, Anda harus mengerti dan menjalankan setiap ketentuan dari situs kami (pengelola loker.akademitelkom.ac.id) berikut:

  • Iklan lowongan kerja ini dibuat oleh Sutherland , kami tidak mengubah / menambahkan / memvalidasi setiap lowongan kerja secara langsung.
  • Iklan lowongan kerja ini disediakan gratis, kami tidak akan pernah meminta biaya baik secara langsung maupun melalui perusahaan bersangkutan.
  • Segala transaksi yang terjadi saat Anda melamar dalam iklan Japanese Speaking 日本語 MY- Customer Support Consultant カスタマーサポート担当-Sutherland di luar tanggung jawab kami.
  • Di situs kami ini terdapat link, berupa banner maupun text, ke situs lain. Kami tidak betanggungjawab atas isi dan akibat yang ditimbulkan dari situs-situs tersebut

As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers, across industries from financial services to health care, achieve greater agility through transformed and automated customer experiences for over 30 years. Headquartered in Rochester, N.Y., Sutherland employs thousands of professionals spanning 19 countries around the world. To learn more, please visit us at www.sutherlandglobal.com

You are joining Sutherland, a global business transformation company offering an integrated set of back-office and customer service support services.
One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester, New York, USA, Sutherland spans 60 location across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.
SutherlandはグロバールなBPO業界にて指折りの大手企業であり、世界的に有名な大手企業にサービスを提供しています。 米国ニューヨーク州ロチェスターに本社を置くSutherlandは、19カ国の60拠点のグローバル・デリバリ・センターを有し、8つの業界をサポートしています。私たちは絶えまない改善によりよりよいサービスを提供します。
As a bilingual Customer Support Consultant, you will provide first class customer service clients via phone and e-mail. You are also expected to:
• Assist customers primarily via Japanese (Nihonggo) language 
• Use provided tools and resources to resolve customer issues;
• Adhere to client-defined processes and procedures and company policies;
• Meet or exceed minimum requirements for productivity, availability and quality requirements;
• Meet pre-determined targets;
• Ensure proper documentation of activities in the client tool pertaining to customer problems, requests and actions taken.
• Valuable work experience-this is preferred only, not required 
勤務経験 -経験者を優遇ですが、必須ではない
• High school graduate 
• Japanese nationality
• Working knowledge on Microsoft Office applications
Microsoft Officeアプリケーションに関する実務知識
• Excellent Japanese (Nihonggo) written and verbal communication skills
• Intermediate English proficiency skills
• Strong Customer Service Skills
• Willing to work in Bangsar South, Kuala Lumpur, Malaysia for at least 6 months.
少なくとも6ヶ月間マレーシア、クアラルンプールのBangsar Southで働く意思がある


 Growth:  Sutherland is consistently experiencing exponential growth as a direct result of our team of dedicated and trusted employees. We work together to grow one another.
 Opportunity: We proudly represent and collaborate with top tier brands around the globe. Expanding our trusted teams each year. With us, you too will be able to see these opportunities first hand!

 Impact:  Each day, expand our capabilities in how we positively affect our clients’ businesses and we couldn’t be more honored! We make a difference to our clients in so many ways and it’s unbelievably rewarding.
 Development: We leverage our four growth pillars of personal development to help you push your boundaries and soar to new heights of success. We provide ample training, learning opportunities and development challenges to help you see what we see in you!
発展:私たちは、個人の成長の4つの成長柱を活用して、あなたの視野を広げ、成功へ導くことを支援します。 私たちは十分なトレーニング、学習機会、開発課題を提供します。
 Empowerment: We trust you. Free yourself from your doubts and hesitations and learn to trust your judgement to do what you feel is best, giving our clients customer’s best in class service. Be curious, take action. Every interaction is an opportunity to do something great. This is how we grow.
エンパワメント:私たちは社員を信頼しているため、自由に発揮できる空間を提供します。好奇心を持って行動してください。 あらゆるコミュニケーションでチャンスをつかめることができます。 これが私たちが成長する方法です。
 Diversity and Culture:  We experience our greatest successes when we join our diverse backgrounds, knowledge and expertise to collectively face challenges and overcome them together. We view diversity as the cornerstone to our strength and infuse that mentality into every component of our culture. Come as you and be part of us.
多様性と文化:私たちは異なる背景、知識、専門知識が加わることにより、様々な困難を乗り越えて、最大の成功を収めています。 多様性を強みとする企業風土の醸成」に向けて、従業員一人ひとりが、生き生きとその能力を発揮できる「職場づくり」に取り組んでいる。あなたも一緒に来て、私たちの一員になりましょう。

We work and learn together. We take risks and achieve game-changing innovation for our clients. Shared success is realized with our inspired teams and skilled leadership. Our culture ignites our curiosity, creativity and passion. It empowers us. And it pushes us to explore what is possible. Together we design the future. Every day at Sutherland our employees partner together to drive results across industries and borders:
  • Delivering world-class customer services and support
  • Going beyond with customer experiences that exceed expectations
  • Innovating at the intersection of business and technology
  • Advancing business models for next generation outcomes
  • Converting deep insights to action for accelerated performance
  • Delivering on the unique global and industry needs of their businesses

ALAMAT : Sutherland
Level 12A, Tower 2, Avenue 5, The Horizon 2, Bangsar South City

dk 995116

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