Lowongan Field CRS Team Leader - JAKARTA-PT Home Credit Indonesia

Field CRS Team Leader - JAKARTA-PT Home Credit Indonesia

Jakarta Selatan (Jakarta Raya) | Ditayangkan: 28-March-2017 | Tutup pada 27-April-2017

Home Credit Group is one of the largest European financial group and has just launched its business in Indonesia. Home Credit Group operates in 11 countries across Europe, Asia, and America and is a market leader in most of the countries it operates in the field of banking and consumer finance.
 
PT Home Credit Indonesia has biggest intention in developing and improving the employee welfare by providing an attractive income package and an exciting bonus package to recognize best performance. We also offer international exposure in training and career opportunities which may lead to management positions within the group in the future.
 
For our business development we are expanding to cities outside of Jabodetabek. Currently we operate in Bandung, Surabaya, and Makassar. Next year we are heading for more cities, starting from Yogyakarta and Semarang. 
 

Responsibilities:
  • Manage performance of field collections team within set performance triggers.
  • Call every Collector with low performance and push for improvement.
  • Provide first level control and evaluation of incentives schemes.
  • Ensure consistency in collections processes, systems and reporting
  • Process improvements implementation
  • Drive team productivity and effectivity to optimize costs, improve performance.
  • Operational capacity planning, hiring and basic training of field collectors.
  • Coaching provided to team members (can manage team up to 15 employees).
  • Review and approve each Field Collector visit plan for the day.
  • Ensure Cash Collected and deposited previous day, reflects in Homer Select.
  • Collector Account Allocation, for his team.
  • Immediate resolution of debtor or client inquires.
  • Quality and performance checks of the team in field.
 
Requirements:
  • Min. Background education Diploma / Senior high school
  • Field Collection experience -  At least 2 year(s) of working experience in the related field is required for this position.
  • Preferably Supervisor / Coordinators specializing in Banking/Financial Services or equivalent.
  • Has a motorbike and driving license
  • Experience with team management.
  • Good communication skills in English

Home Credit Indonesia has done a great expansion in Jabodetabek, Bandung, Surabaya, Makassar, Yogyakarta, Semarang and will always expand rapidly forward. Working with us gives you the opportunity to have international learning experience. Interact intensively with people from different nations, learn about new culture, and always challenged to speak your mind. High performance employees are recognized by the management and opportunities for career development are widely open.
 
We don't just work, but we make our work fun and enjoyable. There are lots of other activities that we do, such as outing, party, social activities, and others.
 
 

ALAMAT : PT Home Credit Indonesia
9/F Plaza Oleos, Jalan Tahi Bonar Simatupang No 53, Kebagusan Pasar Minggu, Jakarta, Indonesia




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