Lowongan Customer Service Complaint Handling-PT Asuransi Cigna

Customer Service Complaint Handling-PT Asuransi Cigna

Jakarta Raya | Ditayangkan: 25-June-2019 | Tutup pada 25-July-2019

Syarat & Ketentuan lowongan Customer Service Complaint Handling-PT Asuransi Cigna

Sebelum Anda melamar lowongan Customer Service Complaint Handling-PT Asuransi Cigna terbaru ini atau menekan tombol Lamar di JOBSTREET, Anda harus mengerti dan menjalankan setiap ketentuan dari situs kami (pengelola loker.akademitelkom.ac.id) berikut:

  • Iklan lowongan kerja ini hasil SHARE GRATIS dari web jobstreet.co.id, kami tidak akan pernah meminta biaya baik secara langsung maupun melalui perusahaan bersangkutan.
  • Iklan lowongan kerja ini dibuat oleh PT Asuransi Cigna , kami tidak mengubah / menambahkan / memvalidasi setiap lowongan kerja secara langsung.
  • Segala transaksi yang terjadi saat Anda melamar dalam iklan Customer Service Complaint Handling-PT Asuransi Cigna di luar tanggung jawab kami.
  • Di situs kami ini terdapat link, berupa banner maupun text, ke situs lain. Kami tidak betanggungjawab atas isi dan akibat yang ditimbulkan dari situs-situs tersebut

PT Asuransi CIGNA, established in 1990, is a commitment of CIGNA Corporation to develop its business in Indonesia andtoday it becomes one of the most prestigious insurance companiesin Indonesia and the leader inAffinity Marketing.
 
PT Asuransi CIGNA has received many awards from respected  institutions & business magazines in Indonesia:
 
  • 2010 Golden Trophy Award for The Best Life Insurance company with special notation for 8 consecutive years from 2003 - 2010 (InfoBank Magazine)
  • 2010 Golden Trophy Award for The Best Life Insurance company with special notation for 8 consecutive years from 2003 - 2010 (InfoBank Magazine)
  • 2010 Best Life Insurance Company (Investor Magazine)
  • 2010 Best Life Insurance Company (Media Asuransi Magazine)
  • 2010 Call Center Awards for service of excellence (Marketing Magazine & CARRE CCSL- Center for Customer Satisfaction & Loyalty)
  • CIGNA Country of Year Award 2007 from CIGNA International
 
PT Asuransi CIGNA
 
fulfill its mission “To help the people we serve improve their health, wellbeing and security”by enhancingtheir lives through life, health & accident insurance coverage with affordable, "value for money" premium, easy to get and marketed through cooperation with business partners, both in the financial institutional sector as well as nonfinancial institutions.
 
History
Cigna was formed in 1982 by the merger of the Connecticut General Life Insurance Company and the Insurance Company of North America (INA). In 1792, a group of prominent citizens in Philadelphia formed the Insurance Company of North America (INA), the first marine insurance company in the United States. In 1865, the Governor of Connecticut signed a special act of the General Assembly incorporating the Connecticut General Life Insurance Company (CG).
 
 
Product & Services

Cigna provides health care and related benefits offered to individuals, and through employers, brokers and consultants. Key product lines include:
  • Health care products and services
  • Group disability, life and accident insurance
  • International insurance coverage
 

Job Description
 
  • Monitoring incoming customer complain from all channel and ensure all complain are solved within SLA agreed in company
  • Explored any complain raise by customer and investigate detail information to find root cause and provide solution
  • Create effective communicator and ensure all complaints are acknowledged in a timely manner and customers are kept information throughout the complaint process. manage the resolution of customer complaints, within given timescales.
  • Liaise with the client on a weekly basis and report on the level of customer complaint resolutions. To be the main point of contact for tenants receiving services from Mears, maximizing customer satisfaction and ensuring full communication at all times
  • Provide complaint trends and communicate lessons learnt to the Branch manager and Business Partner, so service levels can be improved.
Requirements:
  • Candidate must possess at least a Bachelor's Degree, any field.
  • At least 1 year(s) of working experience in the related field is required for this position.
  • Have a structured and Effective on investigation process
  • Effective communication in providing problem solving
  • Effective analytical to find the root cause and problem-solving skills

What if you worked somewhere different?   What if you worked somewhere faster?   What if you worked somewhere better?   Welcome to CIGNA.   When you work at CIGNA, you can count on a different kind of career. Work with us, and you’ll be making a difference. Deliver results and share in the reinvention of health care.   Explore everything that makes CIGNA a special place to work. We offer a results-driven environment where we pay for performance. We offer competitive benefits. We have a diverse and inclusive workforce. We demand integrity and respect in all we do. Add it all up and you get somewhere great to work – CIGNA.   We offer more than a job; we offer something essential to your career development – the opportunity to grow in a company that recognizes, respects and values individual contributions and differences.   Are you ready to work somewhere great? Use the sections of our careers site to learn where a CIGNA career can take you.   Getting the Basics Right   Our work focuses on CIGNA’s mission – to improve the health, well-being, and security of the people we serve. All of our work at CIGNA aligns to one of our imperatives – and if it doesn’t, we won’t do it. Our imperatives support an operating model in which we relentlessly pursue only the work that will show results for our members and shareholders. Imperative means “must be done.” Everything else can wait.   CIGNA's Imperatives
  • Have the best people
  • Know our customers
  • Nail the basics
  • Improve all the time
  • Live and breathe performance
 
Cultures and Values
 
At Cigna we want to inspire you to be true to your self, in all your fantastically, amazingly, remarkably human glory. The way we see it, being your true self is the first step to being truly healthy.
 
That's not just our ad campaign. That's what we believe. We’ll treat you like a unique individual, the living, breathing person behind the number on your card. We’ll listen carefully to what’s going on in your life, so we can help you be 100% you.
 
Never forget you're one of a kind. We won't.

 
 

ALAMAT : PT Asuransi Cigna
[email protected] Pavilion 2, Jalan HR Rasuna Said Kav 10, Jakarta Selatan 12950, Indonesia


274 1057108

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Apakah lowongan Customer Service Complaint Handling-PT Asuransi Cigna jujur (bukan penipuan)?

Untuk mengecek apakah lowongan yang ditawarkan oleh PT Asuransi Cigna adalah asli (bukan palsu) berikut beberapa tipsnya:
  • Pastikan bahwa PT Asuransi Cigna adalah salah satu perusahaan kredibel dan terpercaya. Silakan mengecek di Google apakah perusahaan itu benar-benar ada. Cek juga review yang mungkin pernah tersedia dari karyawan PT Asuransi Cigna .
  • Berhati-hatilah dengan perusahaan yang hanya menggunakan SMS (termasuk aplikasi seperti whatsapp atau telegram) atau alamat email publik/gratisan (seperti @gmail atau @yahoo.com) sebagai media berkomunikasi. Perusahaan yang asli dan jujur biasanya akan menggunakan alamat email domain web perusahaan atau telepon kantor.
  • Jika Anda dimintai uang untuk alasan apapun, sebaiknya Anda tidak menghiraukan lowongan tersebut. Beberapa alasan yang digunakan adalah biaya formulir/surat perjanjian, biaya materai, biaya seragam, dan biaya training (pelatihan).
  • Pastikan bahwa lowongan yang Anda incar sesuai dengan judul dari lowongan ini, yaitu Customer Service Complaint Handling-PT Asuransi Cigna . Pastikan Anda tidak menjadi member MLM yang tidak jelas atau bisnis investasi yang mencurigakan.

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